Strategic Account Executive
Santa Fe, NM
Full Time
Experienced
Position Summary: The Strategic Account Executive (SAE) is responsible for managing and growing relationships with existing and prospective customers. This role involves a proactive approach to customer engagement, identifying new sales opportunities, and driving revenue growth by understanding customer needs and delivering tailored solutions. The SAE will focus on direct customer interaction, fostering long-term relationships, and ensuring customer satisfaction while consistently achieving or exceeding revenue goals and sales targets.
Essential Duties and Responsibilities:
Job Qualifications/Requirements:
Essential Duties and Responsibilities:
- Responsible for developing and maintaining strong, trust-based relationships with key customers.
- Conducts regular communications with customers to ensure their needs are being met and identifying potential sales opportunities.
- Engage with customers to understand their business needs, challenges and objectives, and recommend solutions that align with their needs.
- Collaborate with the Wildflower Solutions Architects, partners, and OEM’s, to create offerings that address the customer needs and pain points.
- Conducts research to understand OEMs' registration processes, eligibility requirements, and how their product lines fit within Wildflower’s business strategy. Handle all aspects of the OEM registrations, including gathering and submitting necessary documentation (e.g., financial records, compliance certifications, and technical qualifications.
- Must stay informed of industry trends, world events and emerging customer requirements to position effective solutions effectively.
- Develop and maintain a robust sales pipeline by regularly updating CRM systems with detailed information on customer interactions and sales opportunities.
- Analyze sales data, market trends, and customer feedback to provide accurate sales forecasts and reports to management.
- Work closely with sales management to develop programs to stay updated on product knowledge and industry developments.
- Work with marketing team to develop and implement targeted strategies and campaigns that align with Wildflower needs, and drive sales growth.
- Must have a strong understanding of federal acquisition processes.
- Work with sales leadership to develop a travel schedule for customer visits and industry conferences.
- Any other duties needed to drive to our Vision, fulfill our Mission, and abide by our Values.
Job Qualifications/Requirements:
- A 2‐year college degree is required, or equivalent education and experience, along with advanced technical or managerial credentials.
- Minimum of 5 years of outside sales experience, specifically selling IT solutions to the Department of Defense, security-focused civilian, or intelligence agencies.
- Familiarity with federal procurement processes and the ability to navigate complex organizational structures within government agencies.
- Excellent oral, presentation, and written communication skills with an emphasis on understanding and articulating client requirements and provide tailored solutions.
- Proven ability to establish and maintain strong customer and partner relationships, leveraging extensive industry contacts.
- Demonstrated ability to grow existing accounts and create new business.
- Willingness to travel as needed to visit customers and partners.
- Must be able to work both independently and in a team environment with Solutions Architects, Inside Sales, and other Teammates and partners.
- Active DoD or DOE Q Clearance preferred, or eligibility to obtain one is desired.
Apply for this position
Required*